Answers before you contact the boutique.
Find clear answers about payments, authenticity, sourcing watches, selling or consigning, pre-owned pieces, jewellery, repairs, and watch care.
Buying & Payment
Questions before purchasing or requesting a specific watch.
How can I pay?
GMT currently accepts bank transfer and cash on delivery within the UAE as payment methods.
How do I know your watches are genuine?
Each watch is authenticated and inspected by GMT’s watchmaker before being listed for sale, to make sure it is running properly and meets manufacturer standards.
I’m looking for a certain watch. Can you help?
Yes. GMT’s procurement team can help source specific and hard-to-find timepieces through market access and private collections.
Selling Your Watch
Guidance for customers who want to sell or consign a watch.
Can I sell my watch to GMT?
Yes. You can sell your watch to GMT, and the team aims to offer the best possible price for customers.
What options do I have to sell my watch?
GMT offers two selling options: consignment or outright sale. The team evaluates the piece and provides a fair, competitive offer based on the watch and market context.
Do I need the original box and papers for the watch?
Original box and papers are helpful because they support provenance and resale. They are not always required, as GMT understands they can be misplaced over time. An original purchase receipt can also help if available.
Products & Collection
Information about watches, pre-owned pieces, and jewellery.
What brands of luxury watches do you offer?
GMT offers a wide range of luxury watch brands, including Rolex, Patek Philippe, Audemars Piguet, Omega, and many more.
Do you sell pre-owned watches?
Yes. GMT offers a selection of certified pre-owned watches that are carefully inspected and authenticated.
What types of jewellery do you sell?
GMT’s collection includes fine jewellery pieces such as rings, necklaces, bracelets, and earrings, crafted from precious metals and gemstones.
Service & Care
Support for repairs, maintenance, and watch care.
Do you offer repair services for watches and bags?
Yes. GMT provides professional repair services for watches and bags, helping restore items to their proper condition.
How can I care for my luxury watch?
GMT provides care instructions with every watch purchase. You can also bring your watch to the boutique for regular maintenance.
What should I do if my watch stops working?
Bring the watch to GMT’s store, where expert technicians can diagnose the issue and advise on the repair.
Still need a direct answer?
Contact GMT Watches & Jewellery for a specific watch, repair request, selling inquiry, or product availability question.